Tech and OPerations


 

Running a public media organization (PMO) in today’s fast-paced world can feel like trying to juggle flaming torches while riding a unicycle —disruption is constant, and staying ahead requires a deft touch. That’s where operational resilience comes into play. It’s not just about surviving the chaos; it’s about thriving through it.

That’s where CDP and the Member Services Bureau (MSB Co-op) come in — your secret weapon in maintaining smooth, seamless operations. ensuring that everything from payment processing to data security to vendor management operates like a well-oiled machine. It helps mitigate risks, whether they come from sudden staff turnover, unforeseen environmental factors, or shifts in the economy. By leveraging the MSB Co-op for your day-to-day fundraising operations, you’re not just minimizing disruptions; you’re positioning yourself to pivot quickly, adapt to change, and innovate at every turn.

In a world where uncertainty is the only certainty, operational resilience and efficiency don’t just protect your organization — they’re essential to its growth. With the right systems in place, you’re not just keeping the lights on. You’re setting the stage for your PMO to thrive, no matter what comes next.

Learn More about the MSB CO-op

 

Direct Marketing

  • Renewal, lapsed, add-gift & acquisition mailings

  • AI & predictive modeling

  • Sustainer upgrade & conversion mailings

  • Thank you mailings

  • Tax receipt mailings

Digital Marketing

  • E-solicitations

  • Texting services

  • Automated emails

  • Testing

  • Digital efforts in support of on-air

  • Paid search and online advertising

  • Online house ads/banners to support membership fundraising

Operational Support

  • Gift processing

  • Data upload management

  • Source coding

  • Order, manage & fulfill premiums

  • Lockbox & credit card/EFT services

  • Sustainer gift program management

  • Vendor relationship management

Database Support & Data Analysis

  • CRM & MarComm tech stack

  • Conversion activity management

  • Database & reporting support

  • Query & output execution

  • Data hygiene

  • Training