Get to know our leadership
becky levy | director of member experience
Becky Levy is the CDP's Director of Member Experience. Focusing on process improvement, product enhancement, user adoption, and customer success. Becky and her team manage front-line support and training of all CDP clients. Becky started her career working at American Express and Tufts Health Plan where she held roles in customer service, training and product marketing.
A long time listener and viewer, Becky was thrilled when she joined WGBH in 2009. Over the past 10 years working in Public Media, Becky has overseen Member Services, Operations, Training and Client Support. Becky leverages her years of experience providing outstanding customer experience and service excellence to make sure systems and processes are optimized. Becky holds a BS in Communication from Syracuse University.
ingrid pena mckinney | director of development
Ingrid oversees the team responsible for delivering fundraising, marketing and relationship building services for clients, focusing on revenue generation from viewers, listeners and members through the management of Member Service Bureau (MSB) program. She and her team are responsible for generating more than $20 million annually for more than two dozen public television and radio stations nationwide. She continually finds innovative ways to improve her clients’ programs and partners with industry experts to leverage their expertise to drive growth. Through her leadership of MSB, she has grown the client’s membership base as well as increased their net revenue. She is currently in the process of launching a new product offering, CDP Direct, that will leverage all the best practices, the proven tested creative packages and the established workflows and cost efficiencies with CDP’s vendors.
Ingrid has over 20 years of experience in direct marketing, client relations and in leading cross-functional teams and departments. Her work ethic and dedication to her clients ensures that she keeps her client’s expectations and goals always at the forefront. Prior to CDP, she served in leadership and marketing roles at WGBH, Boston Globe, iProspects and L.W. Robbins.
In addition to her CDP work, Ingrid is active on a number of boards and member of numerous organizations including currently member on the Board of Trustees for Bridge Boston Charter School, the Latinos for Education, the National Association of Professional Women (NAPW), the National Society of Hispanic MBA (NSHMBA), the American Marketing Association, the Society of Latino Alumni (SOLA), a Northeastern Alumni Association, and Hult Alumni Association. Ingrid holds a BS in Business Administration from Northeastern University and an MBA from Hult International Business School.
jim savasta | director of crm services
As Director of CRM Services, Jim and his team are responsible for the successful onboarding and maintenance of CDP station fundraising data. Jim’s team manages the CDP technology stack of NGOC/Salesforce and Redpoint Global that empowers stations to know and understand their donors. The team manages a variety of technical projects including database conversions and new vendor implementation.
Prior to joining the CDP team, Jim worked at both Blackbaud and RoundCorner, Inc. Throughout his 15 year career, he has worked with many Public Media Stations helping them utilize their fundraising application to best create efficiency and maximize revenue.