Get to know our leadership
chris clark | director of client success
Chris Clark is the Senior Director of Client Success for CDP, overseeing the Technology, Operations, and Training teams. Chris has served in public media for the past twenty years with WGBH, in which he also lead the Audience and Member Services, Local Development Operations, and the in-house Telemarketing departments. While at WGBH, Chris oversaw a diverse portfolio of projects and directed the constituent communication response efforts for the Foundation's local initiatives in development, broadcast, digital, radio acquisition and format changes. He also managed the audience escalation path for its national production units and station relations.
Most recently, Chris has lead CDP in building and scaling its back office operations and technology support processes. Prior to his career in public media, Chris worked for environmental causes, consulting roles, and small business startups. He holds a B.S. in Communications from Syracuse University.
jim o’shaughnessy | director of data & analytics
Jim has spent the last 15 years in fundraising analyzing trends and creating products and services aimed at providing insight via data analytics and reporting. Jim co-developed the Blackbaud Index of Charitable Giving and the Target Analytics Campaign Optimizer. Jim has been with CDP since its inception while working as a Senior Developer under Chuck Longfield at Blackbaud.
Jim holds an undergraduate degree in business from Boston College and a masters of science degree in computer information systems from Bentley University.
Frank auer | director of digital marketing
Frank’s path to supporting public media wound through film production, product development, naming and positioning for major consumer brands, and working with franchisees to sell more pizza and sandwiches. He has driven the Ghostbusters’ Ectomobile, put out pyrotechnic fires and named products you likely use every day.
Using his experience in narrative, product development and scaled messaging, he has worked to expand public media’s impact by increasing donor conversion, frequency and average gift. Frank also brings his understanding of consumer psychological behavior from the “for-profit” world and applies it on behalf of clients, driving true change to donor communication methods. Frank has an undergraduate degree in Motion Pictures from the University of Miami, an MBA from Boston College and certification in CPS facilitation from the Creative Problem Solving Institute.